Home About Us Our Services Our Services Courses Offered Resources Contact Us

Effective Business Requirements Applying Use Cases —
An Introduction Effective Meetings Solution Acceptance –
Trade Offs & Techniques Six Sigma —
An Overview

Course Description:

This course is designed for executives and/or managers who are considering Six Sigma as an approach for their team, staff or organization. Six Sigma is unique in that it: focuses on defects (the goal is to eliminate variation from business processes), insists on a customer view (Voice of the Customer), is seriously quantified (emphasizing measurement throughout), and includes an ongoing control plan to identify and measure change.

The course:

• Clearly defines Six Sigma: what it is; why all the hype; early adopters and history
• Describes the Six Sigma tool kit and approach (Define-Measure-Analyze-Improve-Control)
• Defines critical elements for success
• Provides an overview of lessons learned in various industries
• Describes implementation alternatives
• The instructor will provide examples of how this statistically based and metric driven approach can be used successfully to solve practical business problems.

Duration

This class is available as a 2-hour Executive Overview, a half-day Introduction, or a full-day Seminar, and is tailored to specific Client needs.